Department

Compliance Operations, Financial Crime Compliance

Reports To

KYC Team Lead / KYC Manager

Role Purpose

Execute customer due diligence for individual and business customers by collecting, verifying, and documenting KYC information in line with regulatory requirements, internal policies, and the bank’s risk appetite. The KYC Associate ensures files are complete, accurate, and audit-ready across onboarding and reviews.

Core Responsibilities

Customer Due Diligence Execution

• Perform KYC for individuals and KYB for legal entities during onboarding, periodic reviews, and event-driven reviews

• Verify identity, ownership, and control information including UBOs where applicable

• Apply risk-based standards to determine CDD, SDD, or EDD requirements

Screening and Risk Assessment

• Conduct sanctions, PEP, and adverse media screening per procedure

• Support customer risk assessment by capturing key risk factors and documenting rationale

• Identify red flags and escalate cases requiring EDD or additional controls

Documentation and Quality

• Ensure KYC files include complete evidence, clear narratives, and consistent data capture

• Maintain strong audit trails: what was checked, what was found, and why the decision was made

• Follow QA feedback and contribute to remediation of recurring file defects

Stakeholder Coordination

• Work with onboarding teams, relationship managers, and operations to obtain missing documents and resolve discrepancies

• Respond to internal queries and support audit or compliance testing requests when needed

Required Experience and Skills

• 0 to 3 years experience in KYC, onboarding, KYB, CDD, or compliance operations in a bank or regulated institution

• Strong attention to detail, comfort with evidence review and data verification

• Good writing skills for concise, defensible KYC narratives

• Ability to follow procedures precisely while using sound judgment on escalations

Preferred

• Exposure to corporate structures and UBO identification

• Familiarity with screening tools and case management systems

• ICA, ACAMS, or similar certification (nice to have)

Key Performance Indicators

• KYC QA pass rate and defect rate

• SLA adherence for onboarding and reviews

• Rework rate and file completeness scores

• Escalation accuracy and EDD referral quality